Chalupa Design Store S.A. de C.V.
Zip Code ：1500031
Address ：7-10 Sakuragaoka-cho 203, Shibuya, Tokyo Japan
Phone ： +81-090-777-6080
Hours ：1PM – 7PM
How to Order
Please order at our online store in the order form.
About Price and Product Specifications
The prices listed on our website include Japan consumption’s Tax.
Please note that we reserve the right to modify prices at any time. Changes in product listings, product specifications, and sudden discontinuation of production may also happen. The price change will be confirmed at the time you place your order.
About Payment Billing Date
Products are usually shipped within 7 days if they are in stock. Order-made products will be shipped within 1-6 months.
For more information, please check the shipping estimation date on each product’s page.
Notes on Cancellation and Exchanges
◆ Cancellation after your order / additional order for shipment
In order to deliver your products as soon as possible, we carry out the shipping order immediately after your order is placed. Therefore, we cannot accept any cancellation after the product is shipped. When ordering multiple products, changes in some of the items are not permitted. We apologize for the inconvenience, thank you enough for your cooperation.
◆ returned goods, about exchange
When receiving your order, please check if there is any mistake in the order, or if the items are damaged. In case there is a problem, please contact us by e-mail no later than 4 days after the products are delivered. You can return it to us including the original packaging and we will refund or replace the item(s) along with any standard delivery charges
Please note that for returns or exchanges, products can only be returned when faulty.